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Privacy notice

At Refurbishedphones4u we are committed to protecting the privacy of all users effectively. So in order to understand how we protect your privacy and personal data, kindly have a look at our Privacy Policy to have a clearer idea of our dealings.

Information that we collect from you:

If you want to buy from our store, you will first be asked to register as a user and provide with some personal information that will be concerned with your product delivery. The information required will be your name, contact details, and credit or debit card information. Our company will also collect data concerning the time spent by you on our website as well as information such as the messages you post on to the website and your correspondence with us. Also in order to maintain our customer services, and we are required record and monitor all calls.

Privacy policy:

In order to protect your personal data, we will only use the personal data that we will obtain from you with your permission. The reason to inquire your personal information is to be able to process your order and avoid any miscommunication when delivering the order. Our purpose is to provide the best possible service. The information obtained from you will not, in any case, be used publically in order to protect your privacy and secure your trust with us. You will have to make sure that the information you have provided us with is up to date and accurate in order for our services to be useful to you. If due to any errors the information you have provided us with is incorrect or faulty, kindly email us immediately and we will have it deleted and corrected.

The personal information that we have gathered will be safe and protected at all times with our internal security policy. Your personal information will not be revealed to any third parties except when it is absolutely necessary for the completion of your order or if we are required to do so by law. If you agree to registering or placing an order through this website, you automatically will be consenting to the gathering of your personal data and allowing us to use it.

Use of your information:

So why exactly do we require your personal information? Well, firstly it will enable us to complete your orders and provide you with access to our website. Also to deliver your products we will require complete accurate data. Our customer representatives will also be able to contact you if necessary regarding any error in your order. The information collected will be used to improve our services.

We will occasionally contact you for feedback on our services and thoughts on how we can improve, you can choose not to answer our questions It is your own personal choice. Emails will be forwarded regarding any updates and developments to our website. Furthermore, we may contact you about our promotional offers. If you do not want to hear from us, you can let us know.

Right to information and rectification of personal data:

We take reasonable measures to correct personal data that it is shown incorrectly promptly. Our Privacy Policy also explains who you should contact if you would like us to correct personal data that we hold on you and which you consider incorrect or outdated.

Legally we are bound to inform you about our process regarding your personal data in connection with user registration. Such information may be used to provide knowledge on any update regarding the privacy policy.

You are in full legal right to request a copy of the personal data that Refurbishedphones4u holds about you, which is known as Subject Access Request. You will be provided this information free of charge once a year. This data supplied would include information regarding what personal data Refurbishedphones4u possesses about you, where this particular information has been used and for what purpose the information is being used for, and who else has access to it.

Disclosure of your information:

The information you provide to us may be accessed by, or given to, third parties in only in the case of processing your order. These parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. Third parties will not be allowed to use your personal information for their own purposes. If they do legal action may be taken against them.

Destruction of personal data

Your personal information is stored for as long as the law states. We require it only for the purpose which it was collected for and that is the fulfillment of your order details. Personal information, however, is stored for longer periods of time due to the legal requirements.

Security and data retention

We use strict security protocols to protect your information from access by unauthorized personnel and safeguard is from cyber attacks, accidental loss, and damage. We require your information and keep it with us for as long as the law requires.

Other Websites

Our privacy policy only covers our own website. Any other websites which may be linked to us through adverts are subjected to their own policy, which may differ from ours.

Changes to our privacy policy:

Any prior changes related to our privacy policy in the future will be updated on the website and, where ever else necessary through e-mail notification.

Accessing and updating:

If you are concerned about the personal information we have gathered about you, you may request to see it and make any necessary changed or update it for accuracy by emailing us, please contact us at sales@refurbishedphones4u.co.uk

Security

Our company has incorporated the use of encryption software [SSL]. The software encrypts the user’s personal data. Although the Internet is not a secure medium for communication so we cannot guarantee the security of the information you send to us via the Internet but we try our best. We are also not liable for any loss or damages that you may face due to third-party deals in case of a breach of confidentiality.

Advertising and Privacy

As mentioned before our website is based on advertising and marketing. Parties such as Google display our ads on various websites on the internet. They also use cookies to attract users towards our website. If you do not approve of these cookies, you can disable the feature by visiting the Google advertising opt-out page.

Disclaimer

Finally, we do not guarantee the validity or quality of the product or the information displayed on the website by third parties. We will not be held responsible for any faults made by third parties errors and accepts no liability on behalf of them regarding any loss or damages.

By agreeing to use this website, you are also allowing that any successor of our company may use your personal information for the same reasons we do. We further assure you that your personal information will not be disclosed to third parties except as mentioned above or in the unlikely event that we are required to do so by court order or another legal requirement.