Thank you for choosing RefurbishedPhones4U. The following terms state all the necessary guidelines that a user must know before any purchase with us. It is our humble request that you read the following agreement carefully. If you do not agree with them, refrain from using our services. You can avail of our platform only if you agree to all conditions set forth.
Kindly read our terms and conditions carefully to understand the code of shopping here on our website.
In order to use our mobile services:
The user must acknowledge and understand that our website is an online mobile shopping forum, a platform that enables the users to buy various branded mobiles and other technology at the given prices. Users must further accept and acknowledge that we are not involved in any sales and purchases of products that are not listed on this website. Our site only links the vendor and seller, it is simply a mediator between two parties, therefore it is not responsible for any loss between the two parties. We are not accountable for mediating or resolving any disagreements or misunderstandings between the users.
Our company is neither liable nor responsible for any breach of conduct by the buyers or the sellers or any misrepresentation or warranties by the two parties or the manufacturer of the products. Also under no circumstances do we sell or retail any products and cannot ensure the users perform their duties forcibly on this website. We are not responsible for any deceit in terms of quality, reliability and legality of the merchandise listed and sold on RefurbishedPhones4u.
In order to avail of our services, you must further agree and acknowledge that you are using our services and making transactions at your own risk. You must enter this contract on your own free judgment and make transactions on this website competently.
Our website is a platform of communication through which buyers and sellers meet on a larger scale to buy or sell personal items. Our company builds a bridge between the two parties. We only provide means of communication hence It is agreed that the transaction of any sale is only between the customer and vendor, RefurbishedPhones4u carries no responsibility for any of the products or services rendered.
We cannot be charged for unsatisfactory or cheap services, damages and delays of item deliveries of out-of-stock products. All items are available for a restricted amount of time and only when in stock. Hence we offer no liability for any errors or omissions on behalf of itself or any involved third parties.
This agreement stays intact and is effective for as long as you are using the RefurbishedPhones4U services. Our company provides a communication platform for users, who are then able to purchase or sell the products listed on RefurbishedPhones4U website. By foregoing the close button, you as a user are agreeing to our company terms and availing of our services in a consistent manner. Therefore, we have the full right to terminate the service at any time and so do you as a user, with or without cause. Also, we are not liable to give a reason or warning when terminating services and cannot be held accountable.
If you have any questions or comments with regard to these terms and conditions, please contact us:
The following terms and conditions are directly applied to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set. So if you do not agree to be bound by our terms and conditions, you may not use or access this website. We would advise you otherwise.
To be able to use our services you must first register with RefurbishedPhones4u. In our registration process, you must first agree to present current, honest and complete registration data. You must also maintain and update your personal information as required to keep it up to date.
If you provide any information that is false, inaccurate or not current. Our company has full authority and reasonable grounds to suspend or delete your account and cease all ongoing deals. We can refuse to provide you with access in the future and you will not be allowed to work with us again. You will be responsible for the secrecy of your password, and you are not liable to show or tell anyone your password not even an agent of our website.
Since RefurbishedPhones4u is supported by advertising and by agreeing to our terms and conditions, you allow us the right to open your registration data to secondary parties related to or in contact with the marketing services. Similarly, you then grant us the right to use your registration data to bring in more clients.
Any contract for purchases made through the website will be with RefurbishedPhones4u. Our company must receive payment for the products that you have ordered before your order can be accepted, and the contract is then confirmed.
Once the payment has been received and secured, we will confirm to the vendor that your payment has been received by sending an email to them and then confirming your order which will be delivered to you at the provided address. The shipment will be mailed and it will include your name, the order number and the total price. RefurbishedPhones4u’s acceptance of your order legally binds a contract between us on these terms.
We have full authority to withdraw from any contract due to errors or inaccuracies regarding the products appearing on our website. If an error or inaccuracy is discovered, then our company will first carefully observe the situation, through contact with the vendor about the advertised price of the goods that you have ordered, we will contact you then as soon as possible by e-mail. This will be to inform you of the correct price of the goods and to ask you if you wish to continue with the order at the amended price or to cancel the order altogether.
All products that are sold on the RefurbishedPhones4u website have been fully tested and factory reset by one of our technicians. If through due diligence you do receive a phone with previous customer data, then it is your duty to erase the data.
All product prices are inclusive of VAT, calculated under the second-hand VAT margin scheme. We accept payment by Visa, MasterCard, Checked and Paypal. All our product prices and delivery charges are displayed in UK pounds sterling. The prices are in constant flux and could change at any time.
If RefurbishedPhones4u a lacks stock and is unable to deliver the products ordered by you, we will notify you as soon as possible through email and any cost taken by the website from your credit card or PayPal account will be returned within 3 working days to your account. The company will not be obligated to further compensate behalf for the disappointment suffered.
We hope to bring our customers the best sale offers we can by running special weekly and monthly offers, but please keep in mind that stocks are limited for the sale of products. We keep our website updated to minimize disappointment. The process of updating the website when goods have sold out at promotional prices can take a few hours to update hence we further apologize in case of any misunderstandings.
Our warranty covers manufacturing flaws or problems with workmanship. Any faults that appear with time due to the customer's usage pattern aren't covered under warranty.
If the fault occurred due to an accident, misuse, exposure to liquid or any other external factor or if you have tampered with the phone or attempted a repair yourself and your action invalidates the warranty.
If the phone is not received in the same condition as it was dispatched, it voids our warranty and so we will charge the customer for repair if not interested OR the customer doesn’t contact us within 3 calendar days the phone will be returned back in the same condition as it was received.
We offer a 1-Year warranty on all our brand-new phones.
90-day Warranty on our Almost Like New, Like New, and Very Good / Grade A condition phones.
30-day Warranty on our Acceptable and Good Condition phones.
30-day Warranty for a battery.
In case of an unwanted item, a restocking fee of 10% of the total amount will be charged.
In order to claim the warranty the return items (Phones/Accessories) should be sent to and received by the seller within the warranty period for a warranty claim to be entertained. Warranty claims for Returns received after the warranty period expiration will not be entertained and repair charges and return postage shall be applicable.
Our warranty covers manufacturing flaws or problems with workmanship. Any faults that appear with time due to the customer's usage pattern aren't covered under warranty. If the fault occurred due to an accident, misuse, exposure to liquid, or any other external factor or if you have tampered with the phone or attempted a repair yourself and your action invalidates the warranty.
If the phone is not received in the same condition as it was dispatched, it voids our warranty and so we will charge the customer for repair if not interested OR the customer doesn’t contact us within 3 calendar days the phone will be returned in the same condition as it was received.
Seller refurbished Airpods/Earbuds/AirPods are those where the seller has replaced some under-performing parts with the best available Grade A OEM aftermarket parts to ensure optimum performance. Because few parts have been replaced their model/serial numbers no longer exist and remain valid to be tracked by the manufacturer at any time.
The performance of these items is up to the mark, however, we still can expect some difference with a couple of items in a batch compared to the Brand New Airpods/Earbuds. Considering the price difference between Manufacturer Refurbished and Seller Refurbished, these differences are minor.
With new software updates in the case in the future if these Air pods/Earbuds/AirPods are not verified by the particular brand/manufacturer due to their changing brand policies, the company would not be responsible for any such connectivity issues.
By displaying this information in our Terms & Conditions section we aim that these items cannot be reported for a refund after the warranty time period as per the consumer law or any other related law and nobody can challenge us. By placing the order our customers show their consent and agree to our Terms & Conditions.
We're always available to issue a refund and send replacements within the warranty period as mentioned in the Company's T&C as well as on the product page. For example, any functionality or performance issue. Anything besides the aforementioned issues will not be facilitated.
We strive to provide the best services to our valued customers keeping the Terms & Conditions in mind. We again confirm that these are seller-refurbished Airpods/EarPods/AirBuds and we don't provide a Manufacturer's warranty on them or the parts used in refurbishment.
Note: We operate under the jurisdiction of Hong Kong law, ensuring compliance and adherence to legal standards.