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Terms and Conditions

Thank you for choosing RefurbishedPhones4u. The following terms state all the necessary guidelines that a user must know before any purchase with us. It is our humble request that you read the following agreement carefully. If you do not agree with them, refrain from using our services. You can avail our platform only if you agree to all conditions set forth.

Kindly read our terms and conditions carefully to understand the code of shopping here at our website.


In order to use our mobile services:

  • You should be 18 or older, or at least be 13 or older having parental consent to our terms.
  • Be legally capable of entering a binding contract with us
  • Be resident of the Local Country.
  • You must guarantee that any registration information submitted to RefurbishedPhones4us is accurate, complete and honest. This should stay that way always.

You are advised not to use the RefurbishedPhones4u services, if you are not competent enough to contract under the set laws, rules and regulations. If we discover that a user may be below the age of 13 years then the company reserves the right to delete the user's account after further confirmation.

Online Shopping Platform:

The user must acknowledge and understand that our website is an online mobile shopping forum, a platform that enables the users to buy various branded mobiles and other technology at the given prices. Users must further accept and acknowledge that we are not involved in any sales and purchase of products that are not listed on this website. Our site only links the vendor and seller, it is simply a mediator between two parties, therefore it is not responsible for any loss between the two parties. We are not accountable to mediate or resolve any disagreements or misunderstandings between the users.

Our company is neither liable nor responsible for any breach of conduct by the buyers or the sellers or any misrepresentation or warranties by the two parties or the manufacturer of the products. Also under no circumstances do we sell or retails any products and cannot ensure the users to perform their duties forcibly on this website. We are not responsible for any deceit in terms of quality, reliability and legality of the merchandise listed and sold on RefurbishedPhones4u.

In order to avail our services, you must further agree and acknowledge that you are using our services and making transactions at your own risk. You must enter this contract on your own free judgement and make transactions on this website competently.

Our website is a platform of communication through which buyers and sellers meet on a larger scale to buy or sell personal items. Our company builds a bridge between the two parties. We only provide means of communication hence It is agreed that the transaction of any sale is only between customer and vendor, RefurbishedPhones4u carries no responsibility of any of the products or services rendered.

We cannot be charged for unsatisfactory or cheap services, damages and delay of item deliveries of out of stock product. All items are available for a restricted amount of time and only when in stock. Hence we offer no liability for any errors or omissions on behalf of itself or any involved third parties.

Term of Agreement and Services:

This agreement stays intact and is effective for as long as you are using the RefurbishedPhones4u services. Our company provides the communication platform for users, who are then able to purchase or sell the products listed on RefurbishedPhones4u website. By foregoing the close button, you as a user are agreeing to our company terms and availing our services in a consistent manner. Therefore, we have the full right to terminate the service at any time and so do you as a user, with or without cause. Also we are not liable to give reason or warning when terminating services and cannot be held accountable.

Terms and Conditions

Our company advises all its newest users to print out the following privacy policy and term agreement for future references. The terms and conditions are concerned with all the transactions made through RefurbishedPhones4u. We advise you to read them carefully and abide by them fully.

If you have any questions or comments with regard to these terms and conditions, please contact us:

The following terms and conditions are directly applied to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set. So if you do not agree to be bound our terms and conditions, you may not use or access this website. We would advise you otherwise.

Registration Data:

To be able to use our services you must first register with RefurbishedPhones4u. In our registration process, you must firstly agree to present current, honest and complete registration data. You must also maintain and update your personal information as required to keep it up to date.

If you provide any information that is false, inaccurate or not current. Our company has full authority and reasonable grounds to suspend or delete your account and cease all ongoing deals. We can refuse to provide you with access in the future and you will not be allowed to work with us again. You will be responsible for the secrecy of your password, and you are not liable to show or tell anyone your password not even an agent of our website.

Since RefurbishedPhones4u is supported by advertising and by agreeing to our terms and conditions, you allow us the right to open your registration data to secondary parties related to or in contact with the marketing services. Similarly, you then grant us the right to use your registration data to bring in more clients.

The Contract Between Us

Any contract for purchases made through the website will be with RefurbishedPhones4u. Our company must receive payment for the products that you have ordered before your order can be accepted, and the contract is then confirmed.

Once the payment has been received and secured, we will confirm to the vendor that your payment has been received by sending an email to them and then confirming your order which will be delivered to you on provided address. The shipment will be mailed and it will include your name, the order number and the total price. RefurbishedPhones4u’s acceptance of your order legally binds a contract between us on these terms.

We have full authority to withdraw from any contract due to errors or inaccuracies regarding the products appearing on our website. If an error or inaccuracy is discovered, then our company will first carefully observe the situation, through contact with the vendor about the advertised price of the goods that you have ordered, we will contact you then as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

All products which are sold on the RefurbishedPhones4u website have been fully tested and factory resetted by one of our technicians. If through due diligence you do receive a phone with previous customer data, then it is your duty to erase the data.

Payment Details & VAT

All product prices are inclusive of VAT, calculated under the second hand VAT margin scheme. We accept payment by Visa, MasterCard, Checkmend and Paypal. All our product prices and delivery charges are displayed in UK pounds sterling. The prices are in constant flux, and could change at any time.

Availability of Goods You Order

If RefurbishedPhones4u has lack of stock and is unable to deliver the products ordered by you, we will notify you as soon as possible through email and any cost taken by the website from your credit card or PayPal account will be returned within 3 working days to your account. The company will not be obligated to further compensate on behalf of the disappointment suffered.

We hope to bring our customers the best sale offers we can by running special weekly and monthly offers, but please keep in mind that stocks are limited for the sale products. We keep our website updated to minimize disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update hence we further apologize in case of any misunderstandings.


Our warranty covers manufacturing flaws or problems with workmanship. Any faults that appear with time due to customer's usage pattern isn't covered under warranty.

If the fault occurred due to an accident, misuse, exposure to liquid or any other external factor or if you have tampered with the phone or attempted a repair yourself and your action invalidates the warranty.

If the phone is not received in the same condition as it was dispatched, it voids our warranty and so we will charge the customer towards repair and if not interested OR the customer doesn’t contact us within 3 calendar days the phone will be returned back in the same condition as it was received.

We offer 1-Year warranty on all our brand new phones.
90-days Warranty on our Almost Like New, Like New, and Very Good / Grade A condition phones.
30-days Warranty on our Acceptable and Good Condition phones.
30-days Warranty for battery.

In case of an unwanted item, a restocking fee of 10% from the total amount will be charged.

In order to claim the warranty the return items (Phones/Accessories) should be sent to and received by the seller within the warranty period for a warranty claim to be entertained. Warranty claims for Returns received after the warranty period expiration will not be entertained and repair charges and return postage shall be applicable.

  • Any purchase made upon a non-working day of after the cut-off time (03:00 PM) will only be processed on the next available working day. For example. A next working day (The UK only) delivery order placed on a Saturday would only be processed on the following Monday. Or if the order is placed after the cut-off at 03:01 PM will be processed on the next working day.
  • We only deliver the item to the billing address. If you wish the item to be delivered to a different address we'd require a proof of ID as well as proof of shipping address so that we can process your order and dispatch.